Ravenna ↗ is an AI-powered help desk purpose built for companies who provide internal support to employees in Slack. Internal help desk teams spend hours manually triaging and resolving tickets for commonly found issues at medium to large enterprise companies, including password resets, login info retrievals and more. Ravenna aims to solve this by automating the triaging, as well as building automated workflows to help resolve these issues.

Taylor and Kevin, the founders of Ravenna, approached us to help design their brand and landing page after they tried working with a different agency and were unimpressed. We knocked out the brand and landing page in 3 weeks (including Framer development) before tackling their product,.

Company stage

Seed

Industry

IT Service Desk

Time to first designs

2 days

Length of partnership

2+ months (ongoing)

Services provided

Product Design
Web Design
Brand Design

Kind words for Kind Heart

Jeff and the Kind Heart team are fantastic. We worked with them to design our new website and across a broad area of our SaaS web application. We couldn't be happier with the results from our collaboration. They took time to understand our business, the customer problems we are trying to solve, and used that context to inform all aspects of their design. The team is incredibly responsive, has fast turn around time on deliverables, and goes above and beyond to make sure we were happy with the results.

Kevin Coleman

Co-founder, Ravenna

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